Privacy Policy

 1. Your Privacy Is Important to Us

 At Books By Auri, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a registered BAS Agent, we also meet the confidentiality and ethical requirements outlined by the Tax Practitioners Board (TPB) and the ATO. 

 We are a registered BAS Agent under the Tax Practitioners Board (BAS Agent No. 26313012). 

2. What Information We Collect

We may collect the following personal and business information:

• Your name and contact details (email, phone number)
• Business name and ABN
• Financial data required for bookkeeping and BAS services
• Other information you provide via our website, forms, email, or phone
   

3. How We Collect Information

We collect personal information:

• Directly from you (via forms, emails, phone, or meetings)
• Through our website or online booking platforms
• When you engage us for our services
   

4. How We Use Your Information

We use your information to:

• Provide bookkeeping, BAS, and related services
• Communicate with you regarding your accounts
• Maintain accurate business records
• Meet our obligations under the Tax Agent Services Act 2009 and ATO requirements
   

We will never sell, rent, or trade your information to third parties.

5. Disclosure of Your Information

We may share your data with:

• The Australian Taxation Office (ATO) or regulatory bodies when required by law
• Cloud software providers such as Xero or other accounting platforms used in your service
• Subcontractors or partners working under confidentiality and data security agreements
   

6. Data Storage and Security

Your data is stored securely in cloud-based platforms with encrypted access.
We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

Some cloud service providers we use may store data on servers outside of Australia. We ensure all providers meet appropriate privacy and security standards.  We retain client records for at least five years in accordance with ATO obligations. 

7. Access and Corrections

You may request access to the personal information we hold about you at any time.
If your information is inaccurate or out-of-date, we will take reasonable steps to correct it.

To request access or a correction, please contact:
hello@booksbyauri.com.au

8. Website and Cookies

We may collect limited data via website cookies to improve functionality and user experience. You can disable cookies in your browser settings.

9. Questions or Complaints

If you have concerns about how your privacy is being handled, please contact us directly.
If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.